About
Pegram Superior Insurance

Here at Pegram Superior Insurance, our goal is to provide you with fair policies, reliable advice, and a sense of security that will help your family live well and thrive!

Meet the Team

Matt Mitchell

President

I’m originally from the town of Spindale, NC, and I attended Western Carolina University.

I’ve been in the insurance industry for 20 years now, and the most exciting part of my job is when I help people understand their insurance, especially new drivers! It’s always so neat to be able to educate people on what they are buying, resource for them if they have any questions, or dispel any misconceptions that they might have about insurance. A common one I hear is that many people believe that red cars are more expensive to insure… absolutely not true!

Outside of insurance, you can catch me spending time with my family or watching sports. I’m a big-time North Carolina sports fan, so you won’t see me rooting for any team but the Hornets and Panthers… I love them. I have also helped and volunteered for the Special Olympics ever since I was a kid.

Another deep passion of mine is my side gig, where I grow and process CBD on a farm in Lake Lure!

(704) 527-8543

Liz Solis

Office Manager / Partner

I have over 18 years of experience working with Pegram Superior Insurance!

A little bit about me: I am originally from the city of Torreón in Coahuila, Mexico. I love to spend time with my family and in nature. In fact, when I’m not in the office, you can probably find me walking the greenways and, during the summertime, listening to music in my garden. I also really enjoy being social and meeting new people.

Actually, this is one of the things I like most about working in the insurance industry. Getting the opportunity to learn about every client’s insurance needs and being able to personally strategize with them about how to meet those needs best is quite inspiring! The insurance industry offers quite a deal of variety, too. From meeting new people to selling new types of products, there is always something new and exciting going on in the industry!

(704) 527-8543

Nicole Urdaneta

Insurance Agent / Public Notary

I currently have 8 years of experience in the insurance industry. I obtained my Property & Casualty License back in 2015 when I was 19 years old.

More about me: I’m a North Carolina girl, tried and true! I grew up right here in Charlotte and attended UNC at Charlotte, where I got my Bachelor’s in Psychology. I grew up bilingual, so I can speak both Spanish and English.

It would be hard for me to tell you what exactly I like doing the most. As a stress reliever, I enjoy going to the gym and working out. Playing with my puppies is also a great stress reliever, as is spending time with my family and cooking. I do have a guilty pleasure- I love eating milk chocolate and tamarind candy… and watching Korean soap operas… and I obsess over playing Candy Crush… anime and Naruto re-runs are my happy place too… I have many passions!

I can honestly say- I love working here at Pegram Superior Insurance! Our work environment is always amusing, educational, and never monotonous since every one of our customers and policies is distinct. Speaking both Spanish and English also allows me to help a broader range of customers and educate them on insurance terms and how their policies work for them!

(704) 527-8543

Lorenna Urdaneta

Insurance Agent

(704) 527-8543

Dani Salvador

Insurance Agent

(704) 527-8543

What customers say about superior service...

Excellent
4.8
Chrystal Rankin
Chrystal Rankin
Every time I call everyone is always helpful and nice with their service
Mario Medina
Mario Medina
La señorita Nicole Fue muy amable y paciente ayudándome obtener seguro para mi casa. Viene a esta oficina porque también tengo mis autos asegurados con ellos . Muy bien servicio y me explico lad coberturas de mi póliza .
Catracho Melgar
Catracho Melgar
Excelente
Angela Phifer
Angela Phifer
Pleased with the fast service and Nicole has excellent customer service.
Response from the owner: Angela, thank you so much for your positive feedback! We are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
Aaliyah Daniel
Aaliyah Daniel
Always satisfying me
Response from the owner: Thank you so much for your kind words, Aaliyah! We're thrilled to know that we're consistently meeting your expectations. Your satisfaction means the world to us. Looking forward to continue providing you with top-notch service.
Adrianne Ellis
Adrianne Ellis
Just got off the phone with Nicole Urdaneta. Customer service 5/5. Insurance Rates and payments 5/5.Everything was handled professionally and quickly. Nicole addressed all of my concerns and as a newer driver, I'm thankful for that.
Silvania Maria de Souza
Silvania Maria de Souza
Atendimento excelente e facilitado, Acho que nunca fiz seguro de maneira tão prática e rápida. Super recomendo!
Response from the owner: Muito obrigado por ter o seu seguro automóvel connosco, nos apreciamos sua preferencia!
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106 B W Arrowood Rd
Charlotte, NC 28217

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