About
Pegram Superior Insurance

Here at Pegram Superior Insurance, our goal is to provide you with fair policies, reliable advice, and a sense of security that will help your family live well and thrive!

Meet the Team

Matt Mitchell

President

I’m originally from the town of Spindale, NC, and I attended Western Carolina University.

I’ve been in the insurance industry for 20 years now, and the most exciting part of my job is when I help people understand their insurance, especially new drivers! It’s always so neat to be able to educate people on what they are buying, resource for them if they have any questions, or dispel any misconceptions that they might have about insurance. A common one I hear is that many people believe that red cars are more expensive to insure… absolutely not true!

Outside of insurance, you can catch me spending time with my family or watching sports. I’m a big-time North Carolina sports fan, so you won’t see me rooting for any team but the Hornets and Panthers… I love them. I have also helped and volunteered for the Special Olympics ever since I was a kid.

Another deep passion of mine is my side gig, where I grow and process CBD on a farm in Lake Lure!

(704) 527-8543

Liz Solis

Office Manager / Partner

I have over 18 years of experience working with Pegram Superior Insurance!

A little bit about me: I am originally from the city of Torreón in Coahuila, Mexico. I love to spend time with my family and in nature. In fact, when I’m not in the office, you can probably find me walking the greenways and, during the summertime, listening to music in my garden. I also really enjoy being social and meeting new people.

Actually, this is one of the things I like most about working in the insurance industry. Getting the opportunity to learn about every client’s insurance needs and being able to personally strategize with them about how to meet those needs best is quite inspiring! The insurance industry offers quite a deal of variety, too. From meeting new people to selling new types of products, there is always something new and exciting going on in the industry!

(704) 527-8543

Nicole Urdaneta

Insurance Agent / Public Notary

I currently have 8 years of experience in the insurance industry. I obtained my Property & Casualty License back in 2015 when I was 19 years old.

More about me: I’m a North Carolina girl, tried and true! I grew up right here in Charlotte and attended UNC at Charlotte, where I got my Bachelor’s in Psychology. I grew up bilingual, so I can speak both Spanish and English.

It would be hard for me to tell you what exactly I like doing the most. As a stress reliever, I enjoy going to the gym and working out. Playing with my puppies is also a great stress reliever, as is spending time with my family and cooking. I do have a guilty pleasure- I love eating milk chocolate and tamarind candy… and watching Korean soap operas… and I obsess over playing Candy Crush… anime and Naruto re-runs are my happy place too… I have many passions!

I can honestly say- I love working here at Pegram Superior Insurance! Our work environment is always amusing, educational, and never monotonous since every one of our customers and policies is distinct. Speaking both Spanish and English also allows me to help a broader range of customers and educate them on insurance terms and how their policies work for them!

(704) 527-8543

Lorenna Urdaneta

Insurance Agent

(704) 527-8543

What customers say about superior service...

Atendimento excelente e facilitado, Acho que nunca fiz seguro de maneira tão prática e rápida. Super recomendo!
Silvania Maria de Souza
Silvania Maria de Souza
Great customer service....and affordable
Latonya Broadie
Latonya Broadie
All the staff are very professional and helpfully, the insurance rates are very competitive and they have many options to choose.
Johanna Lopez
Johanna Lopez
There is no one that I trust more with my insurance needs than Liz and Matt at Pegram. My wife and I have used them for not only our auto insurance but also our business insurance. They have never dropped the ball. Top Notch at all times.
Kyle Jenkins
Kyle Jenkins
As a new customer, Nicole's service was excellent and she helped me get the best price! She was very kind and patient with me and I highly recommend this insurance company.
Humberto Mejia
Humberto Mejia
Nicole is prompt in her work and is prompt and courteous to her customers. She is a kind and nice person.
Kiyo Gmail
Kiyo Gmail
EXCELENTE! Muy buena atención me ayudaron a encontrar la mejor opción y hablan espańol también; la chica Loreanna fue muy amable y profesional recomiendo 100% este lugar.
raul rodriguez
raul rodriguez
I spoke with Nicole on 2/15/2023regarding Renters insurance, she was very professional, knowledgeable and pleasant to talk too.Her customer service was top notch. Everyone in this office offer great customer service,that's why I been a. Customer since 2012.
Sharon Hale
Sharon Hale
Great service at affordable price
Watchthisvideo
Watchthisvideo
Pegram insurance has been assurance to my home insurance for around 3 years which it comes with great customer service, agents committed to provide you best rates and coverages on the marketplace and elevates your experiences. Thanks
Bibek Chhetri
Bibek Chhetri
They will always find a way to help you out and Nicole is the best at what she does!
ritzcy escobar
ritzcy escobar
Love every one at Pegram. Especially Maria and Matt. They are so helpful and willing to work with anyone.
Jasmine Williams
Jasmine Williams
Great rates, exceptional customer service, and no fuss renewals. Been with them for years! In two states!!
Vikki O'Keefe
Vikki O'Keefe
Best insurance company hands down .Loveee it here.
Sierra Jackson
Sierra Jackson
I've only had good experiences with Pegram! I would refer my friends and family to Pegram!
Karla McLean
Karla McLean
Great office with a team of Professionals. I've been in business for around 10 years now with Pegram Superior Mitchell Insurance Agency providing Insurance polices and Bonds required to support our business needs. Anytime we've needed changes, add ons, etc...Liz and team have made it happen with little to no effort on our side. I highly recommend this Agency to anyone looking for Insurance, Dealer Bonds, etc...Thank you for years of support!
calvin grover
calvin grover
Excellent customer service
Temu Tube (Tom)
Temu Tube (Tom)
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106 B W Arrowood Rd
Charlotte, NC 28217

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